Welcome to the Privacy Policy of ReelTales, covering its current and future versions, including the ReelTales app (collectively referred to as "ReelTales", "we", "us", or "our"). This Privacy Policy is part of and governed by our Terms of Service. In this document, our products and services are referred to as the "Services".
ReelTales is committed to protecting the privacy of all users who use our Services. This Policy describes how we, as a data controller, collect and manage the personal data you provide or that is otherwise collected when you interact with our Services. In certain cases, we may also act as a data processor when handling personal data on behalf of third parties.
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree to any part of this Policy, please discontinue using the Services. Note that if you decline to share certain personal information, we may not be able to provide you with some or all features of our Services.
If you have any questions or concerns, please contact us as outlined in the "How to Contact Us" section below.
Table of Contents
1. Types of Personal Data We Collect
Depending on your interactions with ReelTales, we may collect the following types of data:
- Information you provide directly, such as submitting feedback, or participating in surveys.
- Device and usage data, including device model, operating system, language, app version, screen resolution, unique device identifiers (such as Android Advertising ID), IP address, mobile network, and usage activity.
- Log and event data, such as access times, click behavior, search queries, error logs, and user session events.
- Location information, derived from IP address or with your consent, GPS or similar technologies.
Note: Some of this information may be classified as sensitive personal data depending on your jurisdiction (e.g., advertising ID, IP address, or location).
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and improve the Services
- To personalize content and provide recommendations
- To deliver ads and promotional content (including interest-based advertising)
- To analyze usage and improve functionality
- To detect and prevent fraud, abuse, or security incidents
- To comply with legal obligations and enforce our Terms of Service
We may also use de-identified or aggregated data for analytics and research.
3. Cookies and Tracking Technologies
We and our service providers may use cookies and similar technologies (e.g., web beacons, SDKs) to:
- Remember your preferences and settings
- Analyze how you use our app
- Improve performance and features
- Deliver personalized ads within the app or on third-party platforms
You can manage cookies through your device settings or opt out of personalized ads through your device's advertising settings.
4. Sharing of Information
We do not sell your personal data. We may share your information in the following situations:
- With third-party service providers who assist us in delivering the Services (e.g., cloud hosting, analytics, customer support)
- With advertising and analytics partners to help measure performance and serve relevant ads
- If required by law, legal process, or government request
- In connection with business transfers such as mergers or acquisitions
- With your explicit consent
All partners must comply with applicable privacy and security obligations.
5. Third-Party Services
ReelTales may integrate third-party SDKs and services to support advertising, analytics, and other functionalities. These services may collect and process certain information (such as device information, IP address, ad interactions, and usage behavior) as part of their operation. We encourage you to review their respective privacy policies for details on how they handle your data.
The third-party services we may work with include but are not limited to:
- Google Play Services
- AdMob
- Firebase Analytics
- Firebase Crashlytics
- TopOn
- Pangle
- AppLovin
- Mintegral
- AdColony
- Unity Ads
Important: ReelTales is not responsible for the privacy practices or data handling procedures of these external platforms or services.
6. Data Retention and Security
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. We use administrative, technical, and physical safeguards to help protect your data from unauthorized access or disclosure.
However, no online system is 100% secure. You are responsible for safeguarding your login credentials.
7. Children's Privacy
Our Services are not intended for users under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected such data without proper consent, we will delete it promptly.
8. Your Rights and Choices
You may have rights under applicable data protection laws, including:
- Accessing your data
- Requesting corrections or deletions
- Opting out of certain data uses (e.g., personalized ads)
- Withdrawing consent
You can manage your settings within the app or contact us directly to exercise your rights.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via app notice, email, or other reasonable means. Your continued use of the Services after such updates means you accept the revised Policy.
10. How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: kagoatdigital@gmail.com